Improving Business Performance with Ease – Part I
This video is part one in a six-part series that will show you how to establish a customized business performance measurement system that will help your business improve to World Class levels never before dreamed of.
Duration : 0:6:17
k. Addressing Improvement and Quality (http://www.opportunitiesfor.biz/)
Use this form to seek or offer services to measure performance, quality, productivity, processes, and competitiveness. Please review the instructions on how to complete the form by clicking on Instructions. Please note that fields with asterisks (*) are mandatory.
Duration : 0:8:22
Caterpillar- Collaboration Through Communities of Practice
Caterpillar recognizes that it is lucky to have a sharing culture in which people are willing to help each other with no expected reward simply because they feel part of a family. Even with no mention of sharing in performance goals or associated monetary reward, people will collaborate with those they have never met, even across continents.
Duration : 0:3:22
Mystery Shopping and Measurement services from Grass Roots
Through its mystery shopping programmes, Grass Roots delivers an accurate picture of the customer experience, using on-profile people in real situations to report on their interactions.
become a client: http://www.grassrootsmeasurement.com
become a mystery shopper:
https://www.grassrootsmysteryshopping.com
Duration : 0:1:2
Sikich Performance Measurement Platform
Drowning in data? Make important decisions with Sikich performance measurement Platform. Our web based software is simple but powerful… giving you one central place to go for all your performance data.
Duration : 0:2:59
Hitachi Data Systems- Measurement
The reason for training professionals to attend a given conference is to look at the issues in workforce management, and figure out how to shift towards more of a performance consulting organization. The topic that is most often discussed — no matter what conference you attend — is measurement and metrics. Hitachi Data Systems is currently 2 years into a strategic transformation, and as a result are realizing they are no different than the next company.
Duration : 0:2:49
Healthnet- Performance Management
At HealthNet, the biggest learning initiative has been to create a technological solution that unifies all technological processes throughout the talent pipeline. Starting with onboarding and continuing through goal setting, performance, competencies, learning management and succession planning, the goal of the HealthNet process is to link all components together.
Duration : 0:5:16
Fairwater Group- Effective Timing of Performance Reviews
As a self-proclaimed ‘Druckerite,’ John Gutowski — former manager of DaimlerChrysler, North America and current President of the Fairwater Group — is more against yearly appraisals than for them. If he were to subscribe to a performance management system, two key components would be required:
1. It must be ongoing
2. It must match the strategy of the corporation (which continually changes)
He believes that a performance management system is how you find talent, but annual reviews bog down the system because managers worry about how they will get their work done while sitting down one-on-one with far too many people. Plus, corporate strategy is continually changing therefore individual goals established earlier in the year will also change.
Alternately, if you are managing performance, it is important to do so in the context of the job because performance is fluid. Providing feedback 9 months after a job is completed does not help the employee improve their performance. By addressing projects as they progress, the managers set expectations for that project at the beginning, regardless of the time of year, and provide ongoing feedback throughout the project when it is most relevant and timely.
Gutowski would much rather sit down on a daily, monthly, or even quarterly basis with an open door philosophy. This is a better approach because managers are not supposed to get in an employees way, but rather provide the tools for them to perform at the highest possible level.
Duration : 0:2:10
SailMeter Demo
SailMeter: a full-scale, real-time aerodynamic performance measurement system for sails
Duration : 0:1:54